What are the requirements to open an Account?

  • Identification-National ID, Refugee ID, Valid passport with a resident Visa
  • Account opening amount
  • A passport size photo

What are the Savings products in place?

Ordinary Savings Account. Junior Account, Target Savings Account, Fixed Deposit Account, Institutional Savings Account and GroupSave Account

What Loans are available?

Agriculture loans, Business loans, Housing Loans and Personal Development Loans

What are the requirements for a Loan?

  • Have an account with UGAFODE
  • Acceptable Collateral
  • Source of income

What is the minimum and maximum amount that one can borrow?

The amount ranges fromUshs100,000 – Ushs 800,000 in Group methodology and Ushs 1,000,000 –Ushs 120million

What is the loan duration?

Loans run from 3-36 months depending on the amount and loan type

Can a customer have more than one loan at a time?

No. A customer can have a top up loan for the solar and WASH products, school fees loan

What is the accepted collateral for loans?

Accepted collateral depends on the loan amount being taken these include property and tangible items

How much do I pay in Loan installments and for how long?

Loan installments and repayment plans depend largely on the amount of money taken by the customer.

What are the services that UGAFODE offers?

Money transfer services (Western Union, MoneyGram, Express Money), Mobile Money services and Mobile Banking

How can I apply for UGAFODE Mobile?

Visit your nearest branch to update your information with Valid Identification (National ID / Refugee ID)

What do I do if I forget my UGAFODE Mobile PIN?

Visit a branch to prompt a PIN reset

What is the maximum amount I can withdraw from UGAFODE Mobile in a day?

A customer can withdraw Ushs 1,000,000 with a maximum of Ushs 500,000 per withdraw.

How can I contact UGAFODE Microfinance Ltd in case I need help?

Call Toll free 0800223900

WhatApp 0753119107